Secure Aururio checkout displayed on a mobile phone

CUSTOMER CARE

PAYMENT METHODS

Shop with confidence using secure checkout options at Aururio.

Payment options are displayed at checkout and may vary depending on your location, device and order.

Pay With Confidence

We offer a secure and reliable checkout experience from start to finish.

Secure Checkout

Your information is protected with secure checkout technology throughout the payment process.

Trusted Payment Providers

Payments are handled by established third-party payment providers.

Flexible Checkout Options

Available payment options may vary based on your location, device and order details.

Order Confirmation

You will receive an email confirmation after your payment and order are successfully processed.

How Payment Works

1

Choose Your Items

Add your favorite pieces, sizes and colors to your cart.

2

Complete Checkout

Enter your details and choose your preferred payment option at secure checkout.

3

Receive Confirmation

We will send an email confirmation once your payment is processed and your order is confirmed.

Your Payment Information Is Protected

We use industry-standard security measures to protect your personal information and ensure a safe and secure checkout experience.

Encrypted Checkout

Secure Payment Technology

Order Confirmation

Fraud Prevention

Payment FAQs

Payment is generally authorized or charged when your order is successfully placed. The exact timing may depend on your payment provider.

The currency shown at checkout is the currency used for your order. Your bank or payment provider may apply its own exchange rate.

Split payments are generally not supported unless the checkout specifically presents that option.

A payment may be declined because of incorrect billing details, insufficient funds, bank restrictions, fraud protection or a temporary provider issue.

Aururio does not add hidden payment fees. Your bank or payment provider may apply currency conversion, international transaction or account-related fees.

Aururio does not directly receive or store your complete card details. Payment information is handled by the selected payment provider.

Once an order has been placed, the payment method generally cannot be changed. You may need to cancel and place a new order where cancellation is still possible.

Check your spam folder and payment account first. If the charge appears completed but no confirmation was received, contact us with the payment date, amount and email used.

Having Trouble With Payment?

Try these steps before attempting your payment again.

  • Confirm your billing address
  • Check your payment details carefully
  • Ensure sufficient funds are available
  • Try another browser or device
  • Contact your bank or payment provider
  • Try another available payment option

Avoid Duplicate Payments

If the checkout page appears to freeze or you are unsure whether your payment went through, check your email and payment account before submitting again.

Submitting multiple payments may result in duplicate charges and billing delays.

Aururio gift box on dark satin

Still Need Help With Payment?

Our care team is here to help. Reach out with any questions and we will be happy to assist.

Contact Support
aururio.com@gmail.com
Response within 1–2 business days
Never send full card numbers, security codes or account passwords by email.