Processing Time
Orders are typically prepared within 3–7 business days.
DELIVERY & ORDER SUPPORT
SHIPPING INFORMATION
From order preparation to final delivery, here is everything you need to know about receiving your Aururio order.
Shopping for a specific event date? We recommend ordering at least 3–5 weeks in advance.
Estimated Delivery
Most U.S. orders arrive within 7–15 business days after dispatch.
Order Tracking
Tracking details are emailed once your order has been shipped.
Estimated Delivery Times
Delivery estimates begin after your order has completed processing and has been handed to the carrier.
Destination
Processing
Shipping
Total estimate
United States
3–7 business days
7–15 business days
10–22 business days
Canada
3–7 business days
10–18 business days
13–25 business days
United Kingdom
3–7 business days
7–15 business days
10–22 business days
Australia
3–7 business days
10–20 business days
13–27 business days
Europe
3–7 business days
7–18 business days
10–25 business days
Other Regions
3–7 business days
15–25 business days
18–32 business days
Times are estimates and may vary due to customs processing, public holidays, weather and local courier delays.
Shipping Details
We are committed to getting your Aururio order to you safely and as smoothly as possible. Review the information here for answers to common questions about shipping and delivery.
If you need further assistance, our customer care team is always here to help.
Shipping costs are calculated and displayed at checkout before payment is completed. The final amount may depend on the destination, order value, package weight and selected shipping method.
Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear after the parcel is handed to the carrier.
Please review your shipping address carefully before checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once the order has entered processing or has shipped.
International orders may be subject to customs duties, import taxes or local handling fees. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.
Delivery estimates are not guaranteed. Customs inspections, severe weather, public holidays, carrier congestion, remote locations and other circumstances outside our control may affect the final delivery date.
If tracking shows delivered but you cannot locate the parcel, check around the delivery entrance, mailbox, reception area and with household members or neighbours. Then contact the local carrier using your tracking number.
Contact support@aururio.com with your order number, tracking number and a description of the issue. For damaged parcels, include clear photographs of the outer packaging and the item, and keep the original packaging until the issue has been reviewed.
Items from the same order may occasionally ship separately. If this happens, you may receive more than one tracking number and the parcels may arrive on different dates.
Ordering for a Special Occasion?
Eveningwear may require hemming or minor alterations after delivery. For weddings, galas, proms and formal events, we recommend placing your order at least 3–5 weeks before your event date.
Order placed
Today
Shipped
Within 3–7 business days
Delivered
Within the estimated delivery window
Still Have a Shipping Question?
Our customer care team can help with delivery estimates, tracking updates and existing orders.